Web Hosting Support FAQS

We have a complete set of Flash tutorials here, they cover how to use your cpanel features, how to use FTP, and how to use our billing system. Most of our clients use either the xcontoller theme, or the xskin theme. If you do not find what you are looking for in either one, then take a look at the redtrix theme tutorial, it is the most complete, and covers more than the others.
Flash Tutorials.

If you need help with Cpanel, and prefer a text version, we have the complete users guide here.
Cpanel 7 Users Guide.

 GENERAL INFORMATION

• How to improve tech support response times? ( Please Read This Page )
• Web hosting Frequently Asked Questions
• Custom error messages
• Server Side Includes
• Password Protecting your site
• Connectivity Problems - no DNS entry

 CGI-BIN

• Basic CGI configuration and Paths
• Setting up Permissions
• Modifying your .htaccess file
• Troubleshooting CGI Problems

 Email Services

• Autoresponders
• Email Forwarding
• Setting up mail with Eudora
• Setting up mail with Netscape Mail
• Setting up mail with Netscape Communicator
• Setting up mail with Microsoft Outlook
• Setting up mail with Microsoft Outlook Express 5.0
• Setting up mail with Pegasus
• Setting up mail with Pine

 Uploading Files

• Uploading Files Using WS_FTP
• Uploading Files Using CuteFTP
• Publishing with FrontPage 2000
  • Publishing your pages using Front Page
  • How To Install Microsoft FrontPage Extensions
  • How to use Front Page to publish your site
  • Open Your Published Web
  • Troubleshooting Common Problems with Front Page
  • FrontPage will not accept my password
  • I can´t get my order page to work securely with FrontPage
• Uploaded files but still see our welcome page or get a not authorized page

 Mailing Lists

• How to set up Mailing Lists?

 Webmaster Tools
useful perl, php, java scripts and lessons to help make your web site more interactive!